1. Overview
At Sobh Orthopedics, the practice of Dr. Ali H. Sobh, MD, we respect your privacy and are committed to protecting your personal and health information. This Privacy Policy explains what information we collect through sobhortho.com, how we use it, and the choices you have regarding your information. This policy applies to all visitors and users of our website.
2. Information We Collect
We collect the following types of information:
- Information you provide: When you fill out an appointment request form, contact us, or use the Athena Health patient portal, you may provide your name, email address, phone number, date of birth, and reason for consultation.
- Protected Health Information (PHI): Any health information you share through our patient portal or forms is treated as Protected Health Information under HIPAA and is handled with the highest level of security and confidentiality.
- Automatically collected information: Like most websites, we collect basic technical information such as IP address, browser type, device type, pages visited, and referring URLs through analytics tools.
- Cookies: We use cookies and similar technologies to improve site functionality and analyze traffic patterns.
3. How We Use Your Information
We use the information we collect to:
- Respond to appointment requests and facilitate scheduling
- Communicate with you about your care, including pre-operative and post-operative instructions
- Improve the content, functionality, and user experience of our website
- Send educational materials and practice updates (only if you have opted in)
- Comply with legal and regulatory obligations
5. HIPAA Compliance
Dr. Ali H. Sobh, MD and Sobh Orthopedics operate in full compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the HIPAA Privacy and Security Rules. All Protected Health Information (PHI) collected through our website or patient portal is encrypted, stored securely, and accessible only to authorized healthcare personnel. We maintain administrative, physical, and technical safeguards that protect the confidentiality and security of your health information.
7. Data Security
We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission, secure servers, restricted access controls, and regular security audits. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining best practices in data protection.
8. Your Rights
You have the right to:
- Request access to or a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request that we delete your personal information (subject to legal and medical record retention requirements)
- Opt out of receiving marketing or educational communications at any time
- Request restrictions on how we use or disclose your health information
To exercise any of these rights, please contact our office directly.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: